Robotic Process Automation: Performing Repetitive Tasks to Emulate Human Actions

RPA or Robotic Process Automation is changing the world we live in every day. RPA uses software bots that emulate human operations on top of applications to automate transactions. Software users create software bots/robots to carry out repetitive tasks. For example, let’s take a coffee vending machine…a person will not be standing there preparing the beverages. The machine is automated because it represents repetitive tasks to create beverages. Similarly, RPA is doing similar things in the software world by automating tedious, repetitive tasks requiring clicking through user interfaces and copying and pasting data.

Identifying the Real Business Value of RPA

RPA uses AI or machine learning to train a model to recognize characters and images. It can also work on top of legacy applications. Let’s explore some values of RPA:

1. Intelligent Bots

Bots develop the action list by recording user actions in the GUI and then perform these same tasks by repeating steps recorded directly in the GUI. It can be configured to capture and interpret applications for processing transactions, manipulating data, triggering responses, and communicating with other digital systems. It can also be used to generate automatic responses to emails.

2. Low Code and Concurrent

Bots can create new business applications with minimal coding. It is easy to implement, requiring no custom software or deep systems integration. It can also run multiple automation tasks at the same time.

3. RPA As a Service model (RPAaaS)

RPAaaS is a form of outsourcing. A service provider will deploy a cloud-based software robot that uses automation and machine learning (ML) to help end-users accomplish repetitive and high-volume tasks. This service is used to scale up their operations, by which, they can increase output without a linear increase in cost.

4. Bots Foster Collaboration

Collaboration between businesses and software professionals is made possible by RPA. It allows technologists and non-technical employees to work together on projects. This collaboration can also extend working with customers to deliver products that meet their precise requirements.

Typically, one team develops the automation functionality while the other team validates the logic of the automation. In this manner, the entire project can be thoroughly tested and double-checked and helps to ensure collaboration between problem-solvers and trouble-shooters.

Some of the areas that can be benefitted from an RPA initiative are:

• Productivity
• Speed & Accuracy
• Customer Experience
• Employee Morale
• Compliance
• Scalability and Flexibility
• Legacy System Integration

The benefits of RPA continue to be discovered on a daily basis and the items mentioned above are some of the most well-known examples. However, RPA continues to enhance operational efficiencies in many areas and additional use cases are being created on a daily basis.

Payoda’s dedicated Robotic Process Automation (RPA) service combines your present human workforce with digitally deployed software robots that are designed to securely manage your complex infrastructure, jobs, and operations. With Payoda’s RPA services, numerous industries are intelligently turning chances into scalable success, from financial services to healthcare. Talk to us now!

Authored by: Joana Hilda